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Returns & Exchanges
30-day returns from the date of delivery.
Items must be unworn, unused, and returned in original condition with original packaging.
A $5 return shipping fee applies (waived for defective items and exchanges).
Final sale items, custom products, and modified integrated components are not eligible for return.
To start a return, log into your customer account or email returns@anchorstrapco.com.
Shipping Policy
Orders are processed in the order received and typically ship within 1–2 business days (excluding holidays).
Delivery times vary by destination and carrier. You’ll receive a tracking email as soon as your order ships.
If your package shows delivered but can’t be located, please check with neighbors/building staff and allow 24–48 hours—then email support@anchorstrapco.com and we’ll help.
Warranty
Every Anchor product is backed by a 1-year warranty covering early product failure or manufacturing defects.
Normal wear and tear, accidental damage, misuse, or improper installation are not covered.
For warranty support, email support@anchorstrapco.com with your order number and a brief description (photos help).